If You Haven't Received Your Verification or Reset Email

You're unsure of the address to which this email was sent or you can't find it? Here are some tips to help you locate it.


  1. Search for the email in your spams
    You can quickly search for the email based on its sender, « TMG » in this case. If the message doesn't appear in your inbox, search for it in your other folders. If a spam filter or email rule has moved the email, it might be in the Spam, Junk, Trash, Deleted Items, or Archive folder.

  2. Request a new email
    To send a new reset email, go here, and we'll send an email to the address provided during sign-up. To send a new verification email, go here.

  3. Make sure to check the appropriate email account
    If you're looking for a password reset email, make sure to check the email account you entered during sign-up. If you're waiting for a verification email and you're certain you entered your email address incorrectly during sign-up, you can sign up again.